Remote Reservations & Groups Specialist

Peartree Preschool; Philippines; Remote; PHP 2,223,000 - 3,112,000; Full time

Job summary

Darwin CBD Apartments seeks an experienced Cluster Reservations & Groups Coordinator to manage reservation enquiries, quotes, bookings, and rooming lists across three properties. The role emphasizes timely follow-up, accurate data entry, and proactive upselling opportunities for corporate and extended-stay stays.

Ideal candidates will have 3+ years in hotel reservations, experience with group bookings, and strong English communication.

Qualifications

• 3+ years of hands-on hotel reservations experience.
• Experience using a hotel PMS.
• Strong English communication skills.
• Knowledge of Microsoft Outlook and Excel.
• Ability to manage multiple priorities across properties.

Responsibilities

• Handle reservation enquiries via phone and email across the three-property portfolio.
• Enter and maintain reservations in the PMS.
• Coordinate and maintain rooming lists.
• Support group bookings from enquiry to confirmation.
• Monitor deposits and payment deadlines.

Skills

Hotel reservations

English proficiency

Outlook

Excel

Organizational skills

Attention to detail

Independent worker

Remote work

Tools

RMS Cloud

HotelKey

PMS platforms

Job description

Darwin CBD Apartments seeks an experienced Cluster Reservations & Groups Coordinator to manage reservation enquiries, quotes, bookings, and rooming lists across three properties. The role emphasizes timely follow-up, accurate data entry, and proactive upselling opportunities for corporate and extended-stay stays.

Ideal candidates will have 3+ years in hotel reservations, experience with group bookings, and strong English communication.