GROUPS ACCOUNTS ADMIN

SALES RAIN BPO, INC.; Quezon City; Ibrido; PHP 335.000 - 603.000; Tempo pieno

Descrizione del lavoro

SALES RAIN BPO, INC. is seeking an accounting assistant to support accounts payable and receivable, invoice processing, and financial reporting. The role requires attention to detail and collaboration with various departments in a hybrid setup.

The position emphasizes accuracy in processing invoices, monitoring balances, and timely communication with managers. Training will be onsite for 6 months before transitioning to hybrid work.

Competenze

• Accounts payable and receivable work experience or exposure.
• Excellent written and verbal communication skills.
• Adaptive to changing schedules and hours; strong analytical abilities.

Mansioni

• Perform accounting ad hoc duties and invoice processing.
• Match invoices to properties and prepare for payment.
• Monitor balances, investigate discrepancies, and coordinate with departments to resolve issues.
• Generate daily/weekly reports for managers as required.
• Handle group reservations and RMS data entry with accuracy.

Conoscenze

Accounts payable/receivable

Communication

Problem solving

Strumenti

MS Word

Excel

RMS Cloud

Descrizione del lavoro

KEY RESPONSIBILITIES:

Operations

• Accounting ad hoc duties.
• Invoice Processing
• Invoicing tasks including sorting, matching invoices to the correct property and setting invoices up for payment.
• Monitored outstanding balances, investigated discrepancies, and coordinated with relevant departments to resolve accounting issues.
• Payment follow-up
• Checked and alerted on overdue payments
• Sent daily/weekly reports to your manager of all statistical information as required in the policies and procedures.
• Carry out any additional duties as required by the Operations Manager, Revenue Manager or Chief Commercial Officer.
• Assist/manage the group's admin tasks
• Handles Group booking – 10 rooms and above calls (new booking, existing booking, enquiries, etc.) ensuring utilisation of and adherence to the Quality guidelines as required by Clients.
• Monitor Personal Inbox for policy/process updates, action items, promotions & internal communications.
• Enter confirmed reservations into RMS, ensuring all Guest Information & Data Fields are accurate

Communication

• Ensure that communication with customers, group organisers, employees and others is honest, open and professional.
• Communication with Hotel Managers and Head Office departments on a regular basis as appropriate.
• Foster a harmonious relationship between properties and the Central Reservations Office.
• Issuance of contract agreements
• Enter confirmed reservations into RMS, ensuring all Guest Information & Data Fields are accurate. Communication
• Ensure that communication with group organisers, employees and others is honest, open and professional
• Communicate with Hotel Managers or Front Office Supervisor on a regular basis as appropriate.
• Notify the Senior Agents or Group Supervisor of any issues immediately as they arise and provide appropriate solutions.

Key Performance Indicators (KPIs) Management will provide KPI’s as the role develops.

QUALIFICATION REQUIREMENTS

Work Experience:

Accounts payable and receivable

Specific Technical Skills:

Good Knowledgeable of Computer applications. Proficiency with MS Office applications (i.e. MS Word, Excel) and other hotel Property Management Systems. RMS Cloud experience is beneficial but not essential.

Other Capabilities:

Excellent oral and written communication skills. Adaptive to changing work schedules and working hours. Customer orientation. Problem Solving, Decision-Making, and Analytical skills. Efficient Multitasking ability.

The work arrangement is hybrid, the training period will be fully onsite for 6 months, depending on performance and readiness to transition to the hybrid setup.