Remote Renewals & Contracts Specialist

LevelUp; Quezon City; Remote; PHP 3,201,000 - 5,122,000; Full time

Benefits offered by this job

HMO coverage

13th-month pay

Remote work equipment provided

Job summary

LevelUp is seeking a Customer Success Specialist to manage renewals and contract administration for high-volume accounts. You will collaborate with CS managers to ensure a seamless customer experience and strong retention.

This fully remote role operates on North America Central Time. The ideal candidate thrives in a fast-paced environment, upholds data integrity, and drives performance against key metrics while delivering exceptional service.

Qualifications

• Experience in managing renewals for high-volume accounts.
• Strong contract administration and data accuracy.
• Proven ability to build and maintain customer relationships to reduce churn.

Responsibilities

• Handle end-to-end renewal process for multiple accounts.
• Administer contracts and maintain accurate renewal records.
• Foster strong customer relationships to ensure high revenue retention.

Skills

Account management

Renewals

Customer relationships

Data integrity

Cross-functional collaboration

Job description

LevelUp is seeking a Customer Success Specialist to manage renewals and contract administration for high-volume accounts. You will collaborate with CS managers to ensure a seamless customer experience and strong retention.

This fully remote role operates on North America Central Time. The ideal candidate thrives in a fast-paced environment, upholds data integrity, and drives performance against key metrics while delivering exceptional service.