Remote Property Operations & Tenant Support Specialist

Office Beacon (Philippines) Inc.; Mabalacat; Remote; PHP 335,000 - 558,000; Full time

Job summary

Office Beacon (Philippines) Inc. is seeking a detail-oriented Property Management Virtual Assistant to handle tenant communication, maintenance coordination, rent follow-ups, and reporting.

You will act as the first contact for tenant inquiries, send rent reminders, coordinate maintenance with vendors, and track tickets through resolution, maintaining regular reports on rent status and renewals.

Qualifications

• Excellent written and spoken English required.
• Experience in customer service or administrative roles.
• Able to manage multiple tenants and vendors.
• Highly organized, detail-oriented, and dependable.

Responsibilities

• Be the first contact for tenant inquiries (email/text).
• Send rent reminders and follow up on payments.
• Coordinate maintenance requests and vendor schedules.
• Track tickets until resolution and update reports.
• Maintain reports on rent status, tickets, and renewals.

Skills

English proficiency

Customer service experience

Admin experience

Tenant/vendor coordination

Tech-savvy (Google Workspace/Sheets, D

Tools

Google Workspace

Excel/Sheets

Trello

Monday

Asana

Slack

Google Forms

Job description

Office Beacon (Philippines) Inc. is seeking a detail-oriented Property Management Virtual Assistant to handle tenant communication, maintenance coordination, rent follow-ups, and reporting.

You will act as the first contact for tenant inquiries, send rent reminders, coordinate maintenance with vendors, and track tickets through resolution, maintaining regular reports on rent status and renewals.