Remote Product Support & CRM Data Specialist
Staff Outsourcing Solutions
14 days+
Application generator
Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.
Get past ATS filters
Benefits offered by this job
Job summary
A leading outsourcing solutions provider in Cebu City is seeking a proactive Product Support Specialist. This role focuses on customer and product support along with CRM data management. Responsibilities include responding to customer inquiries, maintaining customer records, and assisting with onboarding. Ideal candidates should possess strong English communication skills, be detail-oriented, and comfortable using spreadsheets. The position offers competitive compensation and opportunities for career growth.
Qualifications
- Must have strong written and spoken English skills.
- Highly organized and detail-oriented with a proactive mindset.
- Comfortable using spreadsheets like Google Sheets or Excel.
Responsibilities
- Respond to customer inquiries through various communication channels.
- Maintain and clean customer records across CRM and e-commerce platforms.
- Support onboarding of new customers and assist with account setup.
Skills
Strong written and spoken English
Highly organized
Detail-oriented
Comfortable using spreadsheets
Reliable internet connection
Tools
Google Sheets
Excel
NetSuite
Shopify
Gorgias
Job description
A leading outsourcing solutions provider in Cebu City is seeking a proactive Product Support Specialist. This role focuses on customer and product support along with CRM data management. Responsibilities include responding to customer inquiries, maintaining customer records, and assisting with onboarding. Ideal candidates should possess strong English communication skills, be detail-oriented, and comfortable using spreadsheets. The position offers competitive compensation and opportunities for career growth.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
