Remote-Eligible Customer Support Specialist

Recruitify_HR; Cebu City; Hybrid; PHP 279,000 - 390,600; Full time

Job summary

A customer support firm in Cebu City is looking for candidates to provide exceptional customer support across various channels including phone, email, and chat. The ideal applicant will have a Bachelor's degree and 1-3 years of experience in customer service. Responsibilities include resolving customer inquiries and complaints, maintaining product knowledge, and documenting customer interactions accurately. Candidates should possess strong communication skills and a friendly, detail-oriented attitude. Flexibility for remote work may be available.

Qualifications

• 1-3 years of experience in customer service or a related field.
• Patient, friendly, and detail-oriented.

Responsibilities

• Provide exceptional customer support across various channels.
• Resolve customer inquiries and complaints efficiently.
• Maintain detailed knowledge of company products.

Skills

Strong communication skills

Ability to empathize with customers

Detail-oriented

Positive attitude

Education

Bachelor's degree in a relevant field

Job description

A customer support firm in Cebu City is looking for candidates to provide exceptional customer support across various channels including phone, email, and chat. The ideal applicant will have a Bachelor's degree and 1-3 years of experience in customer service. Responsibilities include resolving customer inquiries and complaints, maintaining product knowledge, and documenting customer interactions accurately. Candidates should possess strong communication skills and a friendly, detail-oriented attitude. Flexibility for remote work may be available.