Remote Principal Agile Scrum Master - IT Infrastructure

TTEC; Metro Manila; Remote; PHP 1,800,000 - 3,200,000; Full time

Benefits offered by this job

PTO

Wellness benefits

Healthcare benefits

Bonus opportunities

Job summary

TTEC is seeking a Principal Agile Scrum Master to lead infrastructure IT projects from a remote Philippines location. You will oversee planning, documentation, and execution, coordinating internal teams and external vendors to deliver networking, security, and deployment enhancements across global infrastructure.

You will report to a Program Manager and guide project teams, manage risks, and ensure on-time, on-budget delivery while supporting organizational strategy and performance initiatives.

Qualifications

• 5+ years' experience in Agile project management or an IT role leading the deployment of medium to large scale global projects.
• PMP and/or equivalent relevant project management experience.
• Ability to provide strategic guidance while leading a project team.
• Ability to execute tasks independently as well as collaborating with team members from various business functions.
• Expertise with formal presentation.
• Experience with project management and word processing software, spreadsheet and flowcharting applications (MS Project or Asana).
• Willing to work on US hours.

Responsibilities

• Oversee IT infrastructure projects for our corporate network; serve as the primary contact for internal stakeholders and external vendors.
• Build, manage, and maintain project documentation on a global scale; ensure projects are completed on time and within budget.
• Lead and direct the work of others, establish deadlines, assign responsibilities, and gather materials as required.
• Focus on networking, security, access controls, and application deployment across our infrastructure.
• Collaborate with internal teams and external vendors in a virtual environment; document process designs and project specs.

Skills

Agile methodology

Strategic leadership

Project coordination

MS Office

Education

PMP Certification

Tools

MS Project

Asana

Palo Alto

Cisco

NetApp

F5

Active Directory

Job description

TTEC is seeking a Principal Agile Scrum Master to lead infrastructure IT projects from a remote Philippines location. You will oversee planning, documentation, and execution, coordinating internal teams and external vendors to deliver networking, security, and deployment enhancements across global infrastructure.

You will report to a Program Manager and guide project teams, manage risks, and ensure on-time, on-budget delivery while supporting organizational strategy and performance initiatives.