Remote Personal Injury Case Manager (VA)

Global Medical Virtual Assistants Careers Page; Quezon; Remote; PHP 512,000 - 613,000; Full time

Benefits offered by this job

Free Training

Paid Time Offs

HMO Coverage

Optical Rewards

Performance-Based Increase

Permanent Work From Home

Job summary

Global Medical Virtual Assistants is seeking a Case Manager to coordinate personal injury files, primarily for clients involved in car accidents or slips and falls. You will serve as the central link among clients, lawyers, medical providers, and insurers, ensuring timely communication and proper documentation.

The role emphasizes empathy, discretion, and the ability to persuade clients to continue treatment and comply with guidance.

Qualifications

• Excellent communication skills when engaging with clients and team members.
• Strong empathy for injured clients, including those pursuing settlement.
• Discretion and confidentiality in client communications and case handling.
• Persuasiveness to remind clients to continue medical treatment as needed.
• Strong time management to handle 100–150 active cases.

Responsibilities

• Conduct welcome calls and maintain regular contact regarding recovery.
• Facilitate medical treatment and monitor progress per doctor recommendations.
• Interface between lawyer, injured client, medical providers, and insurance adjusters.
• Gather medical records and bills and organize the demand package for settlement.

Skills

Communication

Empathy

Discretion

Persuasiveness

Time management

Job description

Global Medical Virtual Assistants is seeking a Case Manager to coordinate personal injury files, primarily for clients involved in car accidents or slips and falls. You will serve as the central link among clients, lawyers, medical providers, and insurers, ensuring timely communication and proper documentation.

The role emphasizes empathy, discretion, and the ability to persuade clients to continue treatment and comply with guidance.