Remote Personal Injury Admin Assistant – Healthcare

AdminEdge; Metro Manila; Remote; PHP 604,000 - 690,000; Full time

Benefits offered by this job

Remote work

US Central Time alignment

Paid time off (PTO) + holidays

Direct collaboration with US-basedteam

Job summary

AdminEdge is seeking a Virtual Assistant – Personal Injury (Healthcare) to provide remote administrative support to a U.S.-based Personal Injury Case Manager. The role handles invoicing, compliance reporting, and communication with law firms and patients during US Central Time daylight hours.

The ideal candidate has 2+ years PI experience, excellent English, and strong Excel/reporting skills. This is a full-time remote position with independence and process adherence.

Qualifications

• Minimum 2 years of personal injury experience.
• Strong English communication skills, written and spoken.
• Experience supporting Personal Injury cases in healthcare, legal or related environment.
• Good Microsoft Excel skills and confidence with spreadsheets and reports.

Responsibilities

• Provide day-to-day administrative support to the Personal Injury Case Manager.
• Assist with administrative tasks related to active personal injury cases.
• Maintain accurate and organised case records and supporting information.
• Assist with invoicing and ensure related documentation is properly maintained.
• Complete routine case-related follow-ups and keep outstanding tasks organised.
• Follow established workflows and ensure tasks are completed accurately and on time.
• Support general administrative needs related to personal injury operations.
• Answer and manage incoming phone calls professionally.
• Communicate with law firms, patients, and other parties regarding routine case matters.
• Handle email correspondence and follow-ups as assigned.
• Maintain clear, professional communication with all parties.
• Coordinate information between the Case Manager, law firms, patients, and internal team members.
• Escalate questions or incomplete information to the appropriate team member.
• Ensure important communications and follow-ups are properly documented.
• Prepare and maintain compliance reports and periodic reports.
• Maintain spreadsheets and tracking documents for reporting.

Skills

Personal Injury Experience

Excellent English

Excel

Organizational Skills

Phone Communication

Multitasking

Independent Worker

U.S. Hours Availability

Tools

Excel

Job description

AdminEdge is seeking a Virtual Assistant – Personal Injury (Healthcare) to provide remote administrative support to a U.S.-based Personal Injury Case Manager. The role handles invoicing, compliance reporting, and communication with law firms and patients during US Central Time daylight hours.

The ideal candidate has 2+ years PI experience, excellent English, and strong Excel/reporting skills. This is a full-time remote position with independence and process adherence.