Remote Medical Case Manager - Personal Injury Pain Care

In The Network; Philippines; Hybrid; PHP 300,000 - 600,000; Part time

Job summary

Get Linked Up is seeking a highly organized Medical Case Manager to support a busy pain management practice in personal injury cases. This 100% remote, part-time role requires proactive communication with attorneys, paralegals, and clinical staff to coordinate patient care and documentation.

The ideal candidate will manage 70+ active cases, maintain accurate records, and ensure timely follow-ups, with opportunities for growth as the practice expands.

Qualifications

• Previous experience in personal injury medical case management, pain management, or medical provider operations strongly preferred.
• Understanding of personal injury claims, insurance coverage, liability, and HIPAA requirements.
• Experience communicating with personal injury law firms.
• Ability to manage a high-volume caseload with exceptional attention to detail.
• Strong multitasking, organizational, and time-management skills.
• Excellent written and verbal communication skills.
• Ability to work independently in a fast-paced virtual environment.
• Proactive mindset with a strong sense of accountability.
• Interest in long-term professional growth and advancement within the company.

Responsibilities

• Manage a caseload of 70+ active personal injury patients.
• Communicate regularly with law firms, attorneys, paralegals, and legal case managers.
• Obtain and verify insurance policy limits, liability information, and case details.
• Gather and review HIPAA authorizations and other required documentation.
• Ensure all necessary paperwork and case information are complete before patients receive treatment.
• Coordinate patient appointments, treatment updates, and follow-ups.
• Maintain accurate patient records and case notes.
• Track pending information and proactively follow up with law firms to prevent treatment delays.
• Identify and resolve documentation or communication issues efficiently.
• Take on additional responsibilities and leadership opportunities as the company grows.

Job description

Get Linked Up is seeking a highly organized Medical Case Manager to support a busy pain management practice in personal injury cases. This 100% remote, part-time role requires proactive communication with attorneys, paralegals, and clinical staff to coordinate patient care and documentation.

The ideal candidate will manage 70+ active cases, maintain accurate records, and ensure timely follow-ups, with opportunities for growth as the practice expands.