Remote Patient & Wellness Outreach Specialist

Rockstar Global Careers; Philippines; On-site; PHP 2,206,000 - 3,676,000; Full time

Benefits offered by this job

Competitive compensation

Development opportunities

Dynamic team environment

Global impact

Job summary

Virtual Rockstar is hiring a Virtual Marketing Assistant on behalf of a health and wellness practice in the US. The role focuses on patient engagement, appointment scheduling, and coordinating marketing outreach while maintaining brand voice.

This remote position requires a confident, empathetic communicator who can manage calls, texts, and emails within a CRM, and work US business hours from a distributed team.

Qualifications

• Proven experience in medical, fitness, or health & wellness industries.
• Prior experience in sales, patient engagement, or client-facing roles.
• Excellent written and verbal communication skills.
• Confident, empathetic, and enthusiastic with a patient-first mindset.
• Ability to match brand tone, energy, and voice in every interaction.
• Comfortable handling phone calls, texts, and voicemails professionally.
• Tech-savvy; able to work within a CRM platform and other digital tools.
• Highly organized, detail-oriented, and reliable.
• Ability to work US business hours.

Responsibilities

• Communicate with patients via telephone, text, and email in a professional and positive manner.
• Follow up with patients to encourage appointment scheduling and continued care.
• Provide a high-energy, supportive presence to excite patients about starting their health journey.
• Assist the marketing team in coordinating campaigns and outreach initiatives.
• Support social media engagement by responding to inquiries or directing messages to the appropriate team members.
• Help maintain a positive reputation through patient and community engagement.
• Join team meetings to stay aligned with patient engagement and marketing goals.
• Provide administrative support on projects and campaigns as needed.

Skills

Medical/health experience

Sales experience

Communication skills

CRM usage

Tools

EMR: Athelas Air

CRM: CIMA Growth Solutions

Social media tools

Design/communication tools

Job description

Virtual Rockstar is hiring a Virtual Marketing Assistant on behalf of a health and wellness practice in the US. The role focuses on patient engagement, appointment scheduling, and coordinating marketing outreach while maintaining brand voice.

This remote position requires a confident, empathetic communicator who can manage calls, texts, and emails within a CRM, and work US business hours from a distributed team.