Remote Insurance Verification & Scheduling Specialist

Rockstar Global Careers; Philippines; On-site; PHP 1,509,000 - 2,348,000; Full time

Benefits offered by this job

Remote work

Growth opportunities

Supportive team environment

Job summary

Rockstar Global Careers is hiring a full-time Insurance Verification & Patient Scheduling Virtual Assistant on behalf of an outpatient physical therapy practice in Manhattan. The role supports insurance verifications, pre-authorizations, and accurate case preparation for patient visits.

This remote, warm, patient-facing position requires clear English communication, meticulous data entry, and the ability to handle referral intake and scheduling across channels as the department grows.

Qualifications

• Experience verifying insurance coverage for commercial and Medicare.
• Clear, warm English communication suitable for patient-facing roles.
• Ability to learn practice-specific scheduling and referral workflows.

Responsibilities

• Verify insurance coverage (commercial and Medicare) and obtain pre-authorizations.
• Complete case reviews the day after a patient’s first visit.
• Handle referral intake and scheduling across multiple channels.

Skills

Insurance verifications

English communication

Phone presence

Tools

TheraOffice (EMR)

VoIP system

Job description

Rockstar Global Careers is hiring a full-time Insurance Verification & Patient Scheduling Virtual Assistant on behalf of an outpatient physical therapy practice in Manhattan. The role supports insurance verifications, pre-authorizations, and accurate case preparation for patient visits.

This remote, warm, patient-facing position requires clear English communication, meticulous data entry, and the ability to handle referral intake and scheduling across channels as the department grows.