Remote Patient Scheduling & Reactivation Specialist

Winning Assistants, Inc.; Philippines; Remote; PHP 433,000 - 519,000; Full time

Job summary

Winning Assistants is seeking a confident Patient Scheduling & Reactivation Coordinator to support patient outreach, appointment scheduling, and lead follow-up for a growing dental practice. The role emphasizes reactivating inactive patients, Medicaid-related workflows, and light insurance verification in a remote setting.

Ideal candidates are fluent in English, comfortable with high-volume outbound calls, and experienced with dental software, especially Open Dental.

Qualifications

• Proven experience with appointment setting and patient scheduling.
• Experience in outbound calling and lead follow-up.
• Experience using Open Dental or similar dental practice software.

Responsibilities

• Contact inactive patients to encourage appointments.
• Re-engage patients with unfinished treatment plans.
• Schedule and confirm patient appointments.
• Handle objections and scheduling hesitations.
• Follow-up with leads from Google and social media.
• Maintain accurate notes in the system.

Skills

Strong English

Appointment setting

Outbound calling

Objection handling

Healthcare experience

Organization

Remote work

Tools

Open Dental

CRM systems

Dental Intel

Job description

Winning Assistants is seeking a confident Patient Scheduling & Reactivation Coordinator to support patient outreach, appointment scheduling, and lead follow-up for a growing dental practice. The role emphasizes reactivating inactive patients, Medicaid-related workflows, and light insurance verification in a remote setting.

Ideal candidates are fluent in English, comfortable with high-volume outbound calls, and experienced with dental software, especially Open Dental.