Remote Patient Appointment Scheduler - $250k Sign-On Bonus

Private Advertiser; Taguig; Hybrid; PHP 260,000 - 360,000; Full time

Benefits offered by this job

Sign-on bonus 250k PHP

Work From Home

Dayshift

Job summary

Private Advertiser is hiring a Patient Appointment Scheduler for a dayshift, work-from-home role in the Philippines. You will manage patient appointment needs, handle inquiries, coordinate schedules, and ensure a smooth customer experience.

The ideal candidate has 1 year of relevant experience, strong English skills, and solid data-entry and organizational abilities. Healthcare experience is a plus, but not required.

Qualifications

• High school graduate; college-level education is an advantage.
• At least 1 year of experience in customer service, BPO, call center, appointment setting, scheduling, or administrative support.
• Good English communication and interpersonal skills.
• Basic computer skills and accurate data-entry abilities.
• Strong organizational and multitasking skills.
• Customer-focused and detail-oriented.

Responsibilities

• Handle inbound and outbound calls and respond to patient inquiries.
• Schedule, reschedule, confirm, and cancel appointments.
• Assist patients with appointment details and instructions.
• Collect and update patient information in the system.
• Coordinate with internal teams to address scheduling requests.
• Monitor appointment requests, cancellations and pending schedules.
• Maintain records and follow confidentiality guidelines.
• Deliver professional, courteous, and efficient customer service.

Skills

Customer service

BPO

Call center

Appointment setting

Administrative support

Education

High school diploma

College-level advantageous

Tools

Data entry

Basic computer skills

Job description

Private Advertiser is hiring a Patient Appointment Scheduler for a dayshift, work-from-home role in the Philippines. You will manage patient appointment needs, handle inquiries, coordinate schedules, and ensure a smooth customer experience.

The ideal candidate has 1 year of relevant experience, strong English skills, and solid data-entry and organizational abilities. Healthcare experience is a plus, but not required.