PATIENT APPOINTMENT SCHEDULER. Dayshift. Work From Home.

Private Advertiser; Taguig; Hybrid; PHP 260,000 - 360,000; Full time

Benefits offered by this job

Sign-on bonus 250k PHP

Work From Home

Dayshift

Job summary

Private Advertiser is hiring a Patient Appointment Scheduler for a dayshift, work-from-home role in the Philippines. You will manage patient appointment needs, handle inquiries, coordinate schedules, and ensure a smooth customer experience.

The ideal candidate has 1 year of relevant experience, strong English skills, and solid data-entry and organizational abilities. Healthcare experience is a plus, but not required.

Qualifications

• High school graduate; college-level education is an advantage.
• At least 1 year of experience in customer service, BPO, call center, appointment setting, scheduling, or administrative support.
• Good English communication and interpersonal skills.
• Basic computer skills and accurate data-entry abilities.
• Strong organizational and multitasking skills.
• Customer-focused and detail-oriented.

Responsibilities

• Handle inbound and outbound calls and respond to patient inquiries.
• Schedule, reschedule, confirm, and cancel appointments.
• Assist patients with appointment details and instructions.
• Collect and update patient information in the system.
• Coordinate with internal teams to address scheduling requests.
• Monitor appointment requests, cancellations and pending schedules.
• Maintain records and follow confidentiality guidelines.
• Deliver professional, courteous, and efficient customer service.

Skills

Customer service

BPO

Call center

Appointment setting

Administrative support

Education

High school diploma

College-level advantageous

Tools

Data entry

Basic computer skills

Job description

PATIENT APPOINTMENT SCHEDULER

Dayshift

Work From Home

250k Sign On Bonus

Start Your Career in Healthcare!

Be Part of Our Growing Team!

Looking for your next career opportunity? Join our growing healthcare team as aPatient Appointment Scheduler!

We welcome candidates with experience in customer service, BPO, call centers, appointment setting, and administrative support.

In this role, you will assist patients with their appointment needs, handle inquiries, coordinate schedules, and ensure a smooth and positive customer experience.

If you have excellent communication skills, enjoy interacting with people, and are detail-oriented, we'd love to hear from you!

What You'll Do

• Handle inbound and outbound calls and respond to patient inquiries.

• Schedule, reschedule, confirm, and cancel appointments.

• Assist patients with appointment details, instructions, and other concerns.

• Collect and update patient information accurately in the system.

• Coordinate with internal teams to address scheduling requests and concerns.

• Monitor appointment requests, cancellations, and pending schedules.

• Maintain accurate records and follow established processes and confidentiality guidelines.

• Deliver professional, courteous, and efficient customer service.

What We're Looking For

• At least High School Graduate; college-level education or a college degree is an advantage.

• At least1 year of experiencein customer service, BPO, call center, appointment setting, scheduling, or administrative support.

• Good English communication and interpersonal skills.

• Basic computer skills and accurate data-entry abilities.

• Strong organizational and multitasking skills.

• Customer-focused, detail-oriented, and willing to learn.

• Ability to work in a fast-paced environment.

Healthcare or medical office experience is an advantage, but not required.

We look forward to welcoming you to our team!