Remote Outbound Call Center Agent

Smart Apartment Data; Davao City; Remote; PHP 213,000 - 255,000; Full time

Benefits offered by this job

Fully remote setup

Structured training and growth

Job summary

Smart Apartment Data in the Philippines is hiring a Virtual Call Center Agent (Outbound Market Research). You will conduct telephone interviews and record results in our data system to help clients meet business needs in the multifamily industry.

The role requires 6 months call center experience, strong English, reliable equipment for a permanent remote setup, and the ability to work graveyard shifts. We provide structured training and growth within operations, and a fully remote work

Qualifications

• At least 6 months of call center experience.
• Own PC, headset, and stable internet connection with backup.
• Willing to work graveyard shifts in a permanent work-from-home setup.
• Excellent English reading and conversational skills.

Responsibilities

• Collect data on property key data points.
• Record results into our internal data collection system.
• Conduct efficient and accurate online research using various tools available.
• Understand importance of key industry data points being gathered.
• Confirm and update information in our data collection system.
• Follow strict guidelines for obtaining consistent unbiased data.
• Meet stringent quality assessments standards and work monitoring requirements.
• Cooperate with co-workers and management while working toward department goal.
• Maintain center standards for performance and productivity.
• Follow all center policies and procedures as outlined in the call center policy addendum.

Skills

English proficiency

Data entry

Typing speed

Remote setup

Tools

Data collection system

Job description

Smart Apartment Data in the Philippines is hiring a Virtual Call Center Agent (Outbound Market Research). You will conduct telephone interviews and record results in our data system to help clients meet business needs in the multifamily industry.

The role requires 6 months call center experience, strong English, reliable equipment for a permanent remote setup, and the ability to work graveyard shifts. We provide structured training and growth within operations, and a fully remote work