Remote Call Center Agent – Outbound & Inbound, Growth

Linkservesolutions; Batangas City; Remote; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Permanent work-from-home

Full-time employment

Incentives & benefits

Job summary

Linkservesolutions is hiring a Call Center Agent (Outbound) in the Philippines. You will conduct outbound surveys, generate leads, invite for events, and support sales efforts while handling inbound requests and maintaining CRM data.

Qualifications include excellent English, 40 WPM typing, and the ability to multitask under pressure. Fresh graduates are welcome; work-from-home enables full-time, long-term employment with incentives.

Qualifications

• Excellent English communication skills.
• Typing speed of at least 40 WPM.
• Ability to work under pressure.
• Ability to multitask, prioritize and manage time efficiently.
• Customer-oriented and adaptable to different personalities.
• Demonstrates intelligence and problem-solving.
• Fresh graduates are welcome; no BPO experience required.

Responsibilities

• Make outbound calls for surveys, lead generation, events, and sales.
• Handle inbound calls to resolve queries or close leads/sales.
• Enter data into CRM software and maintain records.
• Respond to emails in a timely manner.
• Create reports using Microsoft Office and Google Drive.
• Meet service level agreements and performance targets.
• Perform other duties as assigned.

Skills

Excellent English comms

Typing 40 WPM

Work under pressure

Multitask & time management

Customer orientation & adaptability

Intelligent

No BPO experience required

Tools

Microsoft Office

PDF reader

Anydesk

Google Drive

Discord

Job description

Linkservesolutions is hiring a Call Center Agent (Outbound) in the Philippines. You will conduct outbound surveys, generate leads, invite for events, and support sales efforts while handling inbound requests and maintaining CRM data.

Qualifications include excellent English, 40 WPM typing, and the ability to multitask under pressure. Fresh graduates are welcome; work-from-home enables full-time, long-term employment with incentives.