Remote Operations Manager — Process Automation & Ops Lead

Vertu Agent, LLC.; Philippines; Remote; PHP 1,276,000 - 1,914,000; Full time

Benefits offered by this job

Remote work with US business hours

Job summary

Vertu Agent, LLC. seeks an experienced operations/office manager to run the back office for a growing US business. You will handle orders, scheduling, vendors, and client communications, while coordinating the team and tracking tasks and deadlines.

You will maintain accurate CRM and job-tracking systems, assist with payroll and invoicing handoffs, and document processes as SOPs. Proficiency with Notion, Google Workspace, and a CRM is essential; English at C1 level is required.

Qualifications

• 4+ years in operations or office management, 2+ for a US company.
• Notion, Asana or ClickUp, Google Workspace and a CRM.
• C1 English, confident with clients and vendors.
• Nice to have: Zapier or Make, QuickBooks, Jobber or ServiceTitan, DoorLoop or AppFolio.

Responsibilities

• Own day-to-day operations: orders, scheduling, vendors and client communication.
• Coordinate the team and contractors; track tasks and deadlines.
• Keep the CRM and job-tracking systems accurate.
• Support payroll prep, invoicing and bookkeeping handoffs.
• Document processes as SOPs and automate repeat work with Notion, Zapier and AI tools.
• Report weekly on key numbers and open issues.
• Solve problems independently and escalate only what needs the owner

Skills

Operations experience

Office management

Notion

Asana

ClickUp

Google Workspace

CRM

C1 English

Zapier or Make

QuickBooks

Jobber

ServiceTitan

DoorLoop

AppFolio

Tools

Notion

Asana

ClickUp

Google Workspace

CRM

Zapier

Make

QuickBooks

Jobber

ServiceTitan

DoorLoop

AppFolio

Job description

Vertu Agent, LLC. seeks an experienced operations/office manager to run the back office for a growing US business. You will handle orders, scheduling, vendors, and client communications, while coordinating the team and tracking tasks and deadlines.

You will maintain accurate CRM and job-tracking systems, assist with payroll and invoicing handoffs, and document processes as SOPs. Proficiency with Notion, Google Workspace, and a CRM is essential; English at C1 level is required.