Remote Operations Admin — Production Support

MicroSourcing; Manila; On-site; PHP 335,000 - 469,000; Full time

Benefits offered by this job

Healthcare on Day 1

Paid time off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking an Operations Administrator to support production and operations with accurate documentation and efficient workflows. The role involves coordinating with customers and internal teams to gather required information and prepare production-ready records.

Key duties include entering jobs into the system, generating job cards, maintaining records, and ensuring timely delivery. A strong admin background, English communication, and detail orientation are essential for success.

Qualifications

• Previous experience in Administration, Production Administration, Operations Administration, or Manufacturing Administration role.
• Strong administrative, organizational, and document management skills.
• Intermediate proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Excellent written and verbal English communication skills.
• Strong attention to detail with the ability to identify missing or inaccurate information.
• Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
• Strong time management, problem-solving, and organizational skills.
• Professional customer service skills with confidence communicating with customers and internal stakeholders.
• Ability to work independently while collaborating effectively within a team.

Responsibilities

• Enter new customer jobs into the production management system accurately and on time.
• Create and issue production job cards, ensuring all required documentation is complete before production begins.
• Maintain accurate production records, job documentation, drawings, photographs, specifications, and production notes.
• Contact customers to obtain missing drawings, purchase orders, specifications, photographs, or other required documentation.
• Coordinate with internal teams to obtain missing pricing, quotations, and job-related information.
• Verify colours, quantities, coating specifications, and delivery requirements to ensure production readiness.
• Monitor production job progress and proactively follow up on delayed or incomplete jobs.
• Escalate production issues that may impact customer delivery schedules.
• Record meeting minutes, track action items, and support production planning activities.
• Maintain and update the Powder Summary, including recording new powder colours, monitoring stock usage, and recommending replenishment requirements.
• Assist with monthly powder inventory reviews and support inventory administration activities.
• Maintain organized production files and documentation to support efficient factory operations.
• Identify opportunities to improve production administration processes, documentation, and workflow efficiency.
• Support Workplace Health and Safety (WHS), quality management, and continuous improvement initiatives by following company policies and promoting safe work practices.
• Provide general administrative support to management and assist other administrative team members during peak workloads.

Skills

Administrative skills

Document management

Microsoft Office

English communication

Time management

Tools

Excel

Word

Outlook

Production management system

ERP system

Xero

Job description

MicroSourcing is seeking an Operations Administrator to support production and operations with accurate documentation and efficient workflows. The role involves coordinating with customers and internal teams to gather required information and prepare production-ready records.

Key duties include entering jobs into the system, generating job cards, maintaining records, and ensuring timely delivery. A strong admin background, English communication, and detail orientation are essential for success.