Remote Onboarding Operations Specialist

Infinit-O; Pasay; Remote; PHP 240,000 - 420,000; Full time

Job summary

Infinit-O is seeking an Onboarding Administrative Assistant to support a U.S.-based provider onboarding team. This offshore role focuses on accurate workflow execution, documentation, quality control, proactive communication, and sound judgment.

The ideal candidate is highly organized, detail-oriented, and comfortable investigating problems. They bring urgency to their work, communicate clearly, and raise risks or missing information early to protect providers and internal teams.

Qualifications

• Minimum 1 year of experience in administrative operations or similar roles.
• Fluent written and verbal English with clear updates.
• Strong organization and ability to manage priorities in fast-paced environment.
• Ability to work independently and follow documented procedures.
• Proficiency in Excel and data handling.

Responsibilities

• Complete onboarding-related admin tasks accurately and on time.
• Maintain provider records, trackers, and reports.
• Monitor work queues and adjust priorities.
• Document work and provide timely status updates.
• Raise risks and escalate concerns with context.
• Communicate professionally with providers and teams.

Skills

Clear communication

Attention to detail

Time management

Independent worker

Problem solving

Tools

Zoho CRM

SharePoint

Excel

Job description

Infinit-O is seeking an Onboarding Administrative Assistant to support a U.S.-based provider onboarding team. This offshore role focuses on accurate workflow execution, documentation, quality control, proactive communication, and sound judgment.

The ideal candidate is highly organized, detail-oriented, and comfortable investigating problems. They bring urgency to their work, communicate clearly, and raise risks or missing information early to protect providers and internal teams.