Remote Onboarding Operations Specialist

Infinit-O; Santa Clara; Remote; PHP 1,536,000 - 2,305,000; Full time

Job summary

Infinit-O is seeking an Onboarding Administrative Assistant to support a U.S.-based provider onboarding team from an offshore location. The role emphasizes accurate workflow execution, documentation, quality control, and proactive communication.

The ideal candidate is organized, detail-oriented, curious, and able to raise risks or discrepancies before they impact providers or internal teams. Prior healthcare-related admin data handling is preferred.

Qualifications

• Minimum 1 year of experience in administrative operations, project coordination, healthcare support, or customer support.
• Fluent written and verbal English communication with clear updates and appropriate context.
• Strong organization and time management with ability to meet deadlines in a fast-paced environment.
• Ability to work independently and follow documented procedures with consistent quality.
• Practical Excel skills for data handling, formulas, and basic troubleshooting.
• Demonstrated critical thinking, risk awareness, and problem-solving abilities.

Responsibilities

• Complete onboarding-related administrative tasks accurately, efficiently, and within established timelines.
• Maintain provider records, documentation, trackers, reports, and workflow updates across multiple systems.
• Monitor assigned work queues, support recurring onboarding activities, and adjust priorities based on business needs.
• Document completed work clearly and provide timely status updates on progress, delays, or blockers.
• Communicate professionally with providers, internal teams, and business partners in English.
• Raise risks and questions early with enough context for quick decision-making.

Skills

Administrative experience

English communication

Attention to detail

Time management

Independent work

Excel skills

Tools

Excel

Zoho

SharePoint

Job description

Infinit-O is seeking an Onboarding Administrative Assistant to support a U.S.-based provider onboarding team from an offshore location. The role emphasizes accurate workflow execution, documentation, quality control, and proactive communication.

The ideal candidate is organized, detail-oriented, curious, and able to raise risks or discrepancies before they impact providers or internal teams. Prior healthcare-related admin data handling is preferred.