Remote Office Admin & Customer Support Specialist

Ultimate Shutter Pty Ltd; Metro Manila; Remote; PHP 2,484,000 - 3,388,000; Full time

Job summary

Ultimate Shutter Pty Ltd is seeking an Office Administrator/Receptionist for a remote role supporting our AU-based operations. The position handles customer service, inquiries, orders, and general admin to keep Melbourne-based workflows smooth.

Ideal candidates have 3+ years of office experience in an English-speaking country and are tech-savvy with strong organizational skills. Hours align with Melbourne time, enabling efficient coordination with installers and freight partners.

Qualifications

• Minimum 3 years in an office setting, in an English-speaking country preferred.
• Strong written and verbal English communication.

Responsibilities

• Provide excellent customer service via phone and email.
• Manage inbound calls, emails, data entry, filing, and general administrative tasks.
• Process orders and invoices, and coordinate freight and couriers.
• Support installation and service technicians.
• Assist in resolving customer warranty cases and office operations.

Skills

Customer service

Data entry

Office software

Communication skills

Education

High school diploma

Tools

MS Office

G Suite

Job description

Ultimate Shutter Pty Ltd is seeking an Office Administrator/Receptionist for a remote role supporting our AU-based operations. The position handles customer service, inquiries, orders, and general admin to keep Melbourne-based workflows smooth.

Ideal candidates have 3+ years of office experience in an English-speaking country and are tech-savvy with strong organizational skills. Hours align with Melbourne time, enabling efficient coordination with installers and freight partners.