Hybrid Non-Voice Customer Support Specialist

Tendo by Tonik; Pasig; Hybrid; PHP 279,000 - 391,000; Full time

Job summary

A customer service provider in Metro Manila seeks a dedicated individual for a customer service role. The position involves providing support through non-voice channels, assisting customers with inquiries, and collaborating with team members to resolve issues. Applicants should hold a Bachelor’s degree and possess strong problem-solving and communication skills. This hybrid role is suitable for candidates with 0–2 years of experience who thrive in fast-paced environments.

Qualifications

• 0–2 years experience in customer service or related field.
• Proficient in handling customer inquiries via email and chat.
• Comfortable working in a fast-paced office setting.

Responsibilities

• Provide excellent customer service support through non-voice channels.
• Assist customers with inquiries and product-related questions.
• Collaborate with team members to resolve complex issues.

Skills

Strong problem-solving capabilities

Excellent communication skills

Adept in call centre operations

Education

Bachelor’s degree in a relevant field

Job description

A customer service provider in Metro Manila seeks a dedicated individual for a customer service role. The position involves providing support through non-voice channels, assisting customers with inquiries, and collaborating with team members to resolve issues. Applicants should hold a Bachelor’s degree and possess strong problem-solving and communication skills. This hybrid role is suitable for candidates with 0–2 years of experience who thrive in fast-paced environments.