Remote Night-Shift Operations Specialist: Verification

First Advantage Philippines Inc.; Muntinlupa; Remote; PHP 234,000 - 391,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Benefits

Free mental health consultation

Remote work setup

Employee Impact Groups

Mentorship Advantage Program

SOAR program

Job summary

First Advantage Philippines Inc. is seeking an Operations Specialist to handle inbound and outbound calls for references, education, and employment verification. The role requires strong attention to detail and analytical skills to deliver comprehensive reports to clients.

The position supports a night shift and offers the possibility to work remotely. Candidates residing in Metro Manila or nearby areas are preferred, with a focus on delivering accurate verifications and coordinating with other

Qualifications

• Must have spent 2 years in college or 1 year with BPO experience.
• Experience handling inbound calls is preferred.
• Excellent command of English and basic computer skills.

Responsibilities

• Handle inbound and outbound calls for reference verifications.
• Obtain verification information via phone, fax, or email.
• Investigate reference credibility and update records.
• Respond to client inquiries about background check status.
• Coordinate with other departments to finalize reports.

Skills

Attention to detail

Analytical skills

English proficiency

Education

Some college coursework

Tools

Microsoft Office

Job description

First Advantage Philippines Inc. is seeking an Operations Specialist to handle inbound and outbound calls for references, education, and employment verification. The role requires strong attention to detail and analytical skills to deliver comprehensive reports to clients.

The position supports a night shift and offers the possibility to work remotely. Candidates residing in Metro Manila or nearby areas are preferred, with a focus on delivering accurate verifications and coordinating with other