Remote Neurology Clinic Receptionist & Scheduler

Go Lean Health; Ilocos Norte; Remote; PHP 435,000 - 522,000; Full time

Job summary

Go Lean Health is seeking a detail-oriented Virtual Medical Receptionist to support our busy US-based neurology clinic. This role requires exceptional communication, strong multitasking, and experience in a fast-paced healthcare environment.

The ideal candidate will manage appointment scheduling, prior authorizations, insurance verification, referrals, and patient inquiries. This position is remote, full-time, 40 hours per week, and requires at least one year of virtual medical assistance

Qualifications

• Minimum 1 year of experience as a Virtual Medical Assistant supporting a US-based clinic.
• Experience with appointment scheduling, insurance verification, and patient communication.
• Familiarity with healthcare workflows, medical terminology, and EMR systems.
• Experience managing referrals and coordinating patient care is preferred.
• Strong communication skills, both written and spoken, with a patient-focused approach.
• Ability to work independently in a fast-paced environment and handle high call volumes.

Responsibilities

• Coordinate and schedule patient appointments accurately and efficiently.
• Process medication prior authorization requests and follow up on status.
• Verify patient insurance eligibility, coverage, and benefits prior to appointments.
• Receive, process, and track patient referrals with providers and insurance companies.
• Respond to patient inquiries and administrative concerns with professionalism.
• Maintain high-quality patient communication while supporting a busy clinic.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Prioritization

Attention to detail

Independence

Multitasking

Tools

EMR systems

eClinicalWorks (eCW)

Job description

Go Lean Health is seeking a detail-oriented Virtual Medical Receptionist to support our busy US-based neurology clinic. This role requires exceptional communication, strong multitasking, and experience in a fast-paced healthcare environment.

The ideal candidate will manage appointment scheduling, prior authorizations, insurance verification, referrals, and patient inquiries. This position is remote, full-time, 40 hours per week, and requires at least one year of virtual medical assistance