Remote Medical Receptionist – Neurology Clinic Support

Go Lean Health; Compostela; Remote; PHP 435,000 - 522,000; Full time

Job summary

Go Lean Health is seeking a detail-oriented Virtual Medical Receptionist to support a busy US-based Neurology clinic. This role requires excellent communication, strong multitasking, and experience in healthcare administration. The position is remote, offering 40 hours per week.

You will manage appointments, insurance verification, referrals, and patient communications, handling high call volumes with professionalism. Previous experience with EMR systems and eClinicalWorks is preferred.

Qualifications

• Minimum 1 year of experience as a Virtual Medical Assistant supporting a US-based clinic.
• Experience with appointment scheduling, insurance verification, and patient communication.
• Familiarity with healthcare workflows, medical terminology, and EMR systems.
• Experience managing referrals and coordinating patient care is preferred.

Responsibilities

• Coordinate and schedule patient appointments accurately and efficiently.
• Process medication prior authorization requests and communicate with insurers.
• Verify patient insurance eligibility, coverage, and benefits prior to appointments.
• Receive, process, and track incoming and outgoing patient referrals.
• Answer inbound calls professionally and respond to patient inquiries.

Skills

Verbal communication

Written communication

Organizational skills

Time management

Prioritization

Attention to detail

Independence

Customer service

Call handling

Multitasking

Tools

EMR systems

eClinicalWorks (eCW)

Appointment scheduling software

Insurance verification systems

Job description

Go Lean Health is seeking a detail-oriented Virtual Medical Receptionist to support a busy US-based Neurology clinic. This role requires excellent communication, strong multitasking, and experience in healthcare administration. The position is remote, offering 40 hours per week.

You will manage appointments, insurance verification, referrals, and patient communications, handling high call volumes with professionalism. Previous experience with EMR systems and eClinicalWorks is preferred.