Remote NEMT Client Support Specialist - ETAs

Wingz PH; Philippines; Remote; PHP 436,397 - 522,718; Full time

Benefits offered by this job

10 PTO after probation

HMO after probation

Job summary

Wingz PH is seeking a passionate Client Support Specialist to remotely assist clients in need of Non-Emergency Medical Transportation. The ideal candidate should have over 2 years of phone support experience, strong communication skills, and a detail-oriented approach.

This full-time role, covering US hours (EST), involves managing inbound and outbound calls, providing timely responses, and ensuring compliance with company standards. The position offers a salary of USD 700/month along with benefits like 10 PTO days and HMO after probation.

Qualifications

• At least 2 years of phone-based support experience for international companies.
• Exceptional attention to detail and organizational skills.
• Strong verbal and written communication skills with a professional tone.

Responsibilities

• Answer and manage inbound and outbound calls professionally.
• Provide accurate ETAs and handle inquiries promptly.
• Document all conversations in the company database or CRM.

Skills

Phone support experience

Strong communication skills

Attention to detail

Organizational skills

Positive attitude

Job description

Wingz PH is seeking a passionate Client Support Specialist to remotely assist clients in need of Non-Emergency Medical Transportation. The ideal candidate should have over 2 years of phone support experience, strong communication skills, and a detail-oriented approach.

This full-time role, covering US hours (EST), involves managing inbound and outbound calls, providing timely responses, and ensuring compliance with company standards. The position offers a salary of USD 700/month along with benefits like 10 PTO days and HMO after probation.