Remote Move Coordinator - Night Shift (EU/CET)

Move One, Inc.; Philippines; On-site; PHP 207,000 - 413,000; Part time

Job summary

Move One, Inc. is seeking a Move Coordinator for a remote, independent contractor role based in the Philippines. You will work a night shift to cover CET business hours and serve clients across Europe and the Balkans, acting as the primary contact throughout the relocation process.

You must have fluent English, hands-on HHG or courier coordination experience, strong organization, and proficiency with MS Excel and MS Office. French is a plus.

Qualifications

• 1+ year of coordination experience in moving, logistics, or freight forwarding.
• Hands-on experience with HHG moves or courier delivery is preferred.
• Fluent professional English; French is a plus.

Responsibilities

• Client communication as single contact for clients, internal teams, and partners; respond within 24 hours.
• Coordinate and monitor packing, transport, storage, customs clearance, and final delivery.
• Prepare shipping instructions, customs docs, and invoices; ensure compliance with procedures and standards.
• Maintain shipment statuses; inform clients of delays or changes.
• Handle service disruptions, claims, and exceptions promptly and professionally.
• Ensure accurate invoicing and collect prepayments from prepay customers before service delivery.

Skills

Fluent English

Coordination in moving/logistics

French (plus)

Tools

MS Excel

Job description

Move One, Inc. is seeking a Move Coordinator for a remote, independent contractor role based in the Philippines. You will work a night shift to cover CET business hours and serve clients across Europe and the Balkans, acting as the primary contact throughout the relocation process.

You must have fluent English, hands-on HHG or courier coordination experience, strong organization, and proficiency with MS Excel and MS Office. French is a plus.