Remote Medical Virtual Assistant | EHR & Patient Care Admin

School Of Virtual Assistance (SOVA); Philippines; On-site; PHP 549,000 - 1,030,000; Full time

Job summary

School Of Virtual Assistance (SOVA) is seeking a Medical Virtual Assistant for a full-time remote role with a US healthcare organization. You will support clinicians with patient management, scheduling, and medical-record upkeep, while upholding strict confidentiality.

Ideal candidates have 2+ years in medical administration, familiarity with Kareo or Athenahealth, solid English communication, and strong organization. Proficiency in MS Office, Google Workspace, and billing support is a plus.

Qualifications

• 2+ years of experience in a medical or healthcare administrative role.
• Familiarity with EHR systems such as Kareo, Athenahealth, or similar.
• Strong written and spoken English communication skills.
• Knowledge of medical terminology, procedures, and healthcare workflows.
• Proficiency in Microsoft Office Suite, Google Workspace, and other administrative tools.
• Strong organizational skills and attention to detail.
• Ability to handle confidential information with discretion.
• Experience with insurance verification and billing is a plus.

Responsibilities

• Schedule and manage appointments for healthcare professionals and patients.
• Organize and update patient records in EHR systems.
• Handle patient inquiries via phone, email, or chat, ensuring timely and accurate responses.
• Provide reminders for appointments and follow-ups.
• Transcribe medical notes and maintain accurate documentation.
• Assist in preparing reports and maintaining compliance with healthcare standards.
• Verify patient insurance details and assist with billing inquiries.
• Process claims and follow up on pending reimbursements when required.
• Coordinate with labs, pharmacies, and other healthcare entities to ensure smooth service delivery.
• Support healthcare professionals with research and data preparation.

Skills

Medical terminology

English communication

Attention to detail

HIPAA knowledge

Data privacy

Billing support

Tools

Kareo

Athenahealth

Microsoft Office

Google Workspace

Job description

School Of Virtual Assistance (SOVA) is seeking a Medical Virtual Assistant for a full-time remote role with a US healthcare organization. You will support clinicians with patient management, scheduling, and medical-record upkeep, while upholding strict confidentiality.

Ideal candidates have 2+ years in medical administration, familiarity with Kareo or Athenahealth, solid English communication, and strong organization. Proficiency in MS Office, Google Workspace, and billing support is a plus.