Remote Virtual Medical Assistant - EHR & Workflow

School Of Virtual Assistance (SOVA); Philippines; On-site; PHP 342,751 - 685,503; Full time

Job summary

Health & Virtuals is hiring a Virtual Medical Assistant to manage documentation workflows and maintain accurate patient records within the EHR. The role ensures providers are prepared for every appointment and supports back-end operations across documentation, coordination, and execution.

The position emphasizes precision, structured workflows, and the ability to handle multiple administrative tasks while maintaining confidentiality.

Qualifications

• Comfortable working with EHR or similar digital systems.
• Strong documentation handling and record management ability.
• Understanding of structured workflows and task tracking.
• Ability to manage multiple administrative tasks simultaneously.
• Awareness of HIPAA and data confidentiality standards.

Responsibilities

• Upload, organize, and maintain patient records including labs, referrals, intake forms, and supporting documents.
• Ensure all documentation is properly labeled, categorized, and easy to retrieve.
• Prepare patient charts ahead of scheduled visits to ensure provider readiness.
• Monitor task queues within the EHR and complete assigned documentation workflows.
• Track pending items such as referrals, labs, and follow-ups to ensure nothing is missed.
• Route tasks appropriately to maintain continuity across teams.
• Communicate with providers and internal teams to resolve missing or incomplete documentation.
• Route internal messages and updates based on established workflows.
• Ensure handoffs between departments are clean, timely, and accurate.

Skills

EHR familiarity

Documentation management

Workflow tracking

Multitasking

HIPAA compliance

Tools

Google Workspace

Microsoft Office

Slack

Zoom

Teams

Job description

Health & Virtuals is hiring a Virtual Medical Assistant to manage documentation workflows and maintain accurate patient records within the EHR. The role ensures providers are prepared for every appointment and supports back-end operations across documentation, coordination, and execution.

The position emphasizes precision, structured workflows, and the ability to handle multiple administrative tasks while maintaining confidentiality.