Remote Medical Virtual Assistant — AthenaOne & PracticeQ

FLEXTEEM; Philippines; À distance; PHP 352 000 - 615 000; Temps partiel

Avantages offerts par ce poste

Remote work

Flexible schedule

Opportunity for more hours

Résumé du poste

Flexteem LLC is hiring a Part-time Medical Virtual Assistant to support a U.S. outpatient healthcare practice. The role is remote with hours around 24–30 per week, primarily on Mondays, Wednesdays, and Fridays during U.S.

Eastern Time business hours. You will work with athenaOne and PracticeQ/IntakeQ to handle patient calls, scheduling, and documentation. Ideal candidates have HIPAA familiarity, excellent English, and prior authorization workflow experience, with a quiet, reliable workspace and

Qualifications

• Hands-on experience using athenaOne EMR and PracticeQ/IntakeQ.
• Experience supporting a U.S. medical practice, including medical reception and prior authorization workflows.
• Excellent spoken and written English, professional telephone communication, and strong attention to detail.

Responsabilités

• Answer patient calls and respond to inquiries using approved information.
• Schedule appointments, coordinate new-patient intake, and follow up on incomplete paperwork.
• Send appointment reminders and handle routine patient follow-up.
• Support medication prior authorizations, pharmacy communications, and medication delivery coordination under the practice’s direction.
• Manage administrative messages, documentation requests, and accurate records.

Connaissances

athenaOne EMR

PracticeQ/IntakeQ

English (excellent)

HIPAA compliance

Description du poste

Flexteem LLC is hiring a Part-time Medical Virtual Assistant to support a U.S. outpatient healthcare practice. The role is remote with hours around 24–30 per week, primarily on Mondays, Wednesdays, and Fridays during U.S.

Eastern Time business hours. You will work with athenaOne and PracticeQ/IntakeQ to handle patient calls, scheduling, and documentation. Ideal candidates have HIPAA familiarity, excellent English, and prior authorization workflow experience, with a quiet, reliable workspace and