Remote Medical Scheduling & Patient Coordination Specialist

Winning Assistants LLC; Philippines; Remote; PHP 521,000 - 608,000; Full time

Benefits offered by this job

HIPAA training

Cybersecurity training

VPN access

US holidays

Job summary

Winning Assistants LLC is seeking a Scheduling & Patient Coordination professional to manage surgery scheduling, referrals, and day-to-day patient communication for U.S. healthcare clients.

The role requires handling multiple inbound calls, outbound confirmations, and calendar management while maintaining HIPAA-compliant records. The position is full-time and remote with international scope, offering contractor-based support and access to HIPAA training and client-specific SOPs.

Qualifications

• At least 1 year of experience in a Medical Virtual Assistant, Medical Administrative Assistant, Patient Coordinator, Medical Receptionist, or similar healthcare administrative role.
• Experience supporting geriatric patients or surgical clinics is an advantage.
• Excellent English communication skills with a patient, empathetic, and professional approach.

Responsibilities

• Coordinate surgery scheduling and communicate with patients, providers, and hospitals.
• Process referrals with accurate documentation and timely follow-ups.
• Handle 50–100 inbound calls daily and conduct outbound appointment confirmations and follow-ups.
• Schedule, reschedule, and confirm patient appointments while maintaining provider calendars.
• Provide front desk and administrative support to ensure efficient daily operations.
• Assist with credentialing processes and HR onboarding activities as needed.

Tools

eClinicalWorks (eCW)

Job description

Winning Assistants LLC is seeking a Scheduling & Patient Coordination professional to manage surgery scheduling, referrals, and day-to-day patient communication for U.S. healthcare clients.

The role requires handling multiple inbound calls, outbound confirmations, and calendar management while maintaining HIPAA-compliant records. The position is full-time and remote with international scope, offering contractor-based support and access to HIPAA training and client-specific SOPs.