Remote Medical Receptionist & Prior Authorization Specialist

Hammerjack Pty Ltd; Philippines; On-site; PHP 446,000 - 725,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a Virtual Medical Receptionist & Prior Authorization Specialist for a Rheumatology practice. The role emphasizes clear English communication, empathy for elderly patients, and accurate scheduling using Elation Health EHR.

You will handle front-desk calls, schedule visits, enter patient data, and process complex prior authorizations for rheumatology medications, infusions, and tests. This is a full-time remote position with PST alignment.

Qualifications

• Excellent English communication with clear articulation and neutral accent.
• Empathetic, patient, and organized in fast-paced front-desk tasks.
• Experience handling medical administrative duties and scheduling.

Responsibilities

• Answer calls clearly and schedule appointments in Elation EHR.
• Enter patient data accurately and maintain chart notes.
• Submit and track prior authorizations for rheumatology medications and tests.
• Communicate instructions and messages in lay terms to patients.
• Maintain daily task logs and support clinic workflows.

Skills

English communication

Empathy & patience

Phone screening & scheduling

Prior authorization processing

Elation EHR data entry

MS Office proficiency

HIPAA compliance

Tools

Elation Health EHR

Microsoft Office

Cloud/VOIP systems

Job description

Hammerjack Pty Ltd in the Philippines is seeking a Virtual Medical Receptionist & Prior Authorization Specialist for a Rheumatology practice. The role emphasizes clear English communication, empathy for elderly patients, and accurate scheduling using Elation Health EHR.

You will handle front-desk calls, schedule visits, enter patient data, and process complex prior authorizations for rheumatology medications, infusions, and tests. This is a full-time remote position with PST alignment.