Remote Medical Claims & Clinic Ops Assistant

Go Lean Health; General Trias; Remote; PHP 433,000 - 519,000; Part time

Job summary

Go Lean Health is seeking a highly capable Medical Virtual Assistant (MVA) to support the busy clinic’s operational health. The role requires sharp, proactive, detail-oriented individuals who can own critical workflows with minimal supervision.

Responsibilities include insurance verification, claims processing, EOB handling, balance resolution, and reporting. The ideal candidate communicates in English, maintains executive presence, and can work independently in a remote setup.

Qualifications

• Minimum 1 year experience as Medical Virtual Assistant.
• Experience supporting a US healthcare practice.
• Experience with insurance verification, EOBs, claims, or billing.
• Exposure to CPT and ICD-10 codes.
• Strong English communication, executive presence.
• Must be a Mac OS user.

Responsibilities

• Verify patient insurance after check-in and document details.
• Review and reprocess denied claims, track issues and follow up.
• Review and clear EOB backlog and ensure accuracy.
• Track and resolve outstanding patient balances and issues.
• Support claims workflows for various payers and escalate when needed.
• Assist with vendor payments and ensure timely processing.
• Monitor SOAP note completion and compliance.
• Track missed/cancelled appointments and trends.
• Prepare reports on balances, appointments, denials and metrics with insights.
• Foster smooth communication between provider, care team and staff.
• Identify workflow gaps and recommend practical improvements.

Skills

English communication

Detail-oriented

Ownership mindset

Independent work

Proactive

Job description

Go Lean Health is seeking a highly capable Medical Virtual Assistant (MVA) to support the busy clinic’s operational health. The role requires sharp, proactive, detail-oriented individuals who can own critical workflows with minimal supervision.

Responsibilities include insurance verification, claims processing, EOB handling, balance resolution, and reporting. The ideal candidate communicates in English, maintains executive presence, and can work independently in a remote setup.