Remote Medical Virtual Assistant - Patient Care & Admin

Emploive; Davao City; Remote; PHP 280,000 - 561,000; Full time

Job summary

DrHouse is seeking a motivated Medical Virtual Assistant to provide remote administrative support to healthcare professionals and patients, enabling clinicians to focus on patient care.

You will manage patient communications by phone and chat, send appointment reminders, coordinate with pharmacies, and maintain records using Google or Microsoft Office in a fast-paced, remote environment.

Qualifications

• Minimum 2 years of experience as a virtual assistant or in a similar administrative role.
• Ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.
• Must be comfortable answering non-clinical medical questions.
• Willing and able to work US hours.
• Excellent organizational skills with a strong attention to detail.
• Fluent written and verbal communication skills in English.
• Ability to learn new software and adapt to changing priorities.
• Independent and professional demeanor in a remote setting.

Responsibilities

• Assist patients via phone calls and respond to chat inquiries.
• Draft emails to patients with appointment reminders, test results, or other information; direct complex issues to the appropriate healthcare provider.

Skills

Virtual assistant experience

Multi-tasking

English communication

Office software proficiency

Tools

Google Workspace

Microsoft Office

Job description

DrHouse is seeking a motivated Medical Virtual Assistant to provide remote administrative support to healthcare professionals and patients, enabling clinicians to focus on patient care.

You will manage patient communications by phone and chat, send appointment reminders, coordinate with pharmacies, and maintain records using Google or Microsoft Office in a fast-paced, remote environment.