Remote Medical Assistant (Night Shift) - HIPAA-Compliant

Xillium

Iloilo City, Baguio, Roxas

Hybrid

PHP 334,800 - 613,800

Full time

14 days+

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Benefits offered by this job

Paid training

Annual salary increase

10% night differential & holiday pay

Attendance bonus

Career advancement & incentives

Free HMO after training

1 free dependent

Up to 2 dependents

HMO upgrade at Year 5

SSS, PAG-IBIG, PhilHealth

Job summary

Xillium Professional Services, a Philippines-based clinical support outsourcing firm, is seeking a remote healthcare assistant to support US providers. You will manage patient scheduling, handle refills, verify insurance, and maintain records while ensuring HIPAA compliance and data security.

The role requires BS Nursing or allied health, English fluency, experience in healthcare BPO, and the ability to work a fixed night shift from a home setup with reliable internet.

Qualifications

BS Nursing or allied health graduate (registered or underboard)
Background working in a BPO healthcare account or clinical/hospital setting
US healthcare insurance verification experience
Prior HIPAA/PHI handling experience or HIPAA training
Professional fluency in English (written and verbal)
Able to work a fixed night shift
Work-from-home setup with a laptop/PC, reliable internet connection, and headset

Responsibilities

Managing patient scheduling for appointments, surgeries, and procedures
Handling prescription refills and coordinating medications
Performing insurance verification and supporting medical billing processes
Maintaining and updating patient medical records
Supporting telehealth consultations and virtual care coordination
Facilitating communication between patients, families, and medical staff
Providing general administrative and operational support to assigned clinics or providers

Skills

English fluency

Night shift

Education

BS Nursing or allied health

Tools

EMR/EHR systems (Epic, ECW, Athenahealth)

Job description

Xillium Professional Services is a leading operations company based in the Philippines, specializing in virtual medical assistant services for US healthcare providers. As part of our dedicated team, you will play a vital role in supporting clinics and healthcare professionals remotely, ensuring seamless patient care and operational efficiency.

Key responsibilities include:

Managing patient scheduling for appointments, surgeries, and procedures
Handling prescription refills and coordinating medications
Performing insurance verification and supporting medical billing processes
Maintaining and updating patient medical records
Supporting telehealth consultations and virtual care coordination
Facilitating communication between patients, families, and medical staff
Providing general administrative and operational support to assigned clinics or providers

Required Qualifications:

BS Nursing or allied health graduate (registered or underboard)
Background working in a BPO healthcare account or clinical/hospital setting
US healthcare insurance verification experience
Prior HIPAA/PHI handling experience or HIPAA training
Professional fluency in English (written and verbal)
Able to work a fixed night shift
Work-from-home setup with a laptop/PC, reliable internet connection, and headset

Preferred Qualifications:

Experience handling patient scheduling for healthcare providers (appointments, procedures, or surgeries)
Experience using EMR/EHR systems such as Epic, eClinicalWorks (ECW), or Athenahealth
Experience handling patient communications across phone, email, SMS, patient portals, and telehealth platforms