Remote Medical Assistant: Scheduling, Billing, Coordination

Xillium PH

Baguio

On-site

PHP 391,000 - 614,000

Full time

Just now

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Benefits offered by this job

Paid training

Annual salary increase

Night differential & holiday pay

Attendance bonus

Career advancement & incentives

Job summary

Xillium Professional Services is seeking a Remote Medical Administrative Specialist to support US healthcare providers from the Philippines. The role focuses on patient scheduling, insurance verification, and coordinating care with clinicians.

The ideal candidate has a nursing or allied health background, healthcare BPO experience, and is fluent in English. A fixed night shift and home-office setup are required to ensure smooth telehealth operations.

Qualifications

Professional fluency in English (written and verbal).
Background in BPO healthcare account or clinical/hospital setting.
US healthcare insurance verification experience.
HIPAA/PHI handling experience or training.
Able to work a fixed night shift.
Work-from-home setup with laptop/PC, reliable internet, headset.

Responsibilities

Managing patient scheduling for appointments, surgeries, and procedures.
Handling prescription refills and coordinating medications.
Performing insurance verification and supporting medical billing processes.
Maintaining and updating patient medical records.
Supporting telehealth consultations and virtual care coordination.
Facilitating communication between patients, families, and medical staff.
Providing general administrative and operational support to assigned clinics or providers.