Remote Medical Virtual Assistant - Patient Care Admin

Emploive; Quezon City; Remote; PHP 280,000 - 561,000; Full time

Job summary

DrHouse in the United States seeks a dedicated Medical Virtual Assistant to provide remote administrative support to healthcare professionals and patients. You will handle patient communications by phone and chat, draft emails for appointment reminders and test results, and coordinate with pharmacies and offices.

Candidates must work US hours and manage multiple tasks independently in a remote environment. You will also draft professional emails, maintain accurate records, and uphold patient

Qualifications

• Minimum 2 years of experience as a virtual assistant or in a similar administrative role.
• Able to work US hours.
• Excellent organizational skills and attention to detail.
• Fluent written and verbal English.

Responsibilities

• Assist patients via phone calls as well as respond to all chat inquiries.
• Draft and send emails to patients with appointment reminders, test results, or other relevant information.
• Answer patient calls professionally, addressing basic inquiries and directing complex issues to the appropriate healthcare provider.
• Make outbound follow-up calls to pharmacies and other healthcare offices as needed.

Skills

Virtual assistant experience

English communication

Time management

Learning new software

Tools

Google Suite

Microsoft Office

Job description

DrHouse in the United States seeks a dedicated Medical Virtual Assistant to provide remote administrative support to healthcare professionals and patients. You will handle patient communications by phone and chat, draft emails for appointment reminders and test results, and coordinate with pharmacies and offices.

Candidates must work US hours and manage multiple tasks independently in a remote environment. You will also draft professional emails, maintain accurate records, and uphold patient