Remote Medical Admin: Orthopedics & Patient Support

Staffing For Doctors; Philippines; Remote; PHP 2,667,000 - 3,429,000; Full time

Job summary

Staffing For Doctors is seeking a Medical Virtual Assistant - Administrative & Patient Support to join the patient services team at a busy orthopedic and sports medicine practice. You will manage patient phone triage, scheduling, and insurance prior authorizations using AdvancedMD, with a focus on accuracy and compassionate communication.

This remote role requires 2+ years in healthcare administration, fluent English, HIPAA compliance, and the ability to coordinate referrals with external

Qualifications

• 2+ years healthcare administrative experience
• Fluent English with clear, accent-neutral speech
• Experience processing insurance prior authorizations and referrals
• Working knowledge of EMR/practice management systems
• HIPAA compliance and patient confidentiality

Responsibilities

• Handle inbound and outbound patient calls and triage non-clinical inquiries
• Process prior authorizations for MRI/CT/X-ray
• Schedule and coordinate appointments in AdvancedMD
• Manage emails and outbound referrals to external imaging centers and therapies
• Coordinate care with front-office, clinical team, and external facilities

Skills

Phone support

Prior authorizations

EMR proficiency

Attention to detail

Communication skills

Tools

AdvancedMD

VoIP system

Email management

Job description

Staffing For Doctors is seeking a Medical Virtual Assistant - Administrative & Patient Support to join the patient services team at a busy orthopedic and sports medicine practice. You will manage patient phone triage, scheduling, and insurance prior authorizations using AdvancedMD, with a focus on accuracy and compassionate communication.

This remote role requires 2+ years in healthcare administration, fluent English, HIPAA compliance, and the ability to coordinate referrals with external