Remote Medical Admin & Insurance Verification Lead

Staffing For Doctors; Philippines; Remote; PHP 420,000 - 660,000; Full time

Job summary

Staffing For Doctors is seeking a Virtual Medical Administrative Specialist & Insurance Verification Lead in the Philippines. You will manage patient communications, complete new patient VOBs, and navigate SimplePractice, Prompt EMR, Spruce, and GoHighLevel to keep records accurate and workflows efficient.

Elite, accent-neutral English is required. You will work 40 hours weekly on CST hours, handle multi-system tasks, and help refine SOPs to improve patient experience and practice operations.

Qualifications

• Elite English communication with flawless verbal and written skills.
• Proven experience verifying insurance benefits (VOB) for new patients.
• Experience with SimplePractice or Prompt EMR and multi-system workflows.
• 2+ years in medical virtual assistant/front-office roles.
• Willingness to work 40 hours weekly, Monday–Friday CST.
• HIPAA compliance knowledge.

Responsibilities

• Existing Patient Phone Support and communication via Spruce text messaging and calls.
• New patient VOBs: end-to-end verifications and documentation for coverage and cost details.
• EMR navigation and SOP optimization across SimplePractice and Prompt EMR, with GoHighLevel lead management.

Skills

Elite English Communication

Insurance Verification

EMR Systems literacy

Medical Office Experience

Multitasking / Independent Work

Schedule Flexibility

Tools

SimplePractice

Prompt EMR

Spruce

GoHighLevel

Office Suite

Job description

Staffing For Doctors is seeking a Virtual Medical Administrative Specialist & Insurance Verification Lead in the Philippines. You will manage patient communications, complete new patient VOBs, and navigate SimplePractice, Prompt EMR, Spruce, and GoHighLevel to keep records accurate and workflows efficient.

Elite, accent-neutral English is required. You will work 40 hours weekly on CST hours, handle multi-system tasks, and help refine SOPs to improve patient experience and practice operations.