Remote Executive Assistant for Medical Practice Ops

Cleardeskconnect; Philippines; Remote; PHP 446,000 - 781,000; Full time

Benefits offered by this job

We pay you fairly and on time

Prepaid HMO coverage

Tools, training, and feedback

Wins celebrated

Care for remote team members

Job summary

ClearDesk is seeking an Executive Assistant to support a busy medical practice from a remote, Philippines-based team. You will triage calls, manage calendars, handle patient communications, and document processes to keep every day running smoothly for patients and providers.

You should be a proactive self-starter with excellent English, strong judgment, and comfort using a practice management system and EMR.

Qualifications

• Senior administrative or Executive Assistant experience.
• Excellent English communication and professional phone presence.
• Able to work independently across a full business day with high attention to detail.
• Comfort with handling sensitive patient and billing information.

Responsibilities

• Serve as the first point of contact for a medical practice via secure messaging; triage calls and escalate clinical matters.
• Schedule, confirm, reschedule, and follow up on patient appointments and inquiries.
• Maintain membership records, enrollments, cancellations, and billing in the PM system; generate invoices.
• Prepare, send, and track referrals and records in the EMR; support pre-appointment chart prep.
• Manage provider calendar and emails across locations; coordinate meetings and travel as needed.
• Document SOPs, manage office and medical supplies, and support vendor relations.

Skills

Senior administrative experience

Executive Assistant

English communication

Self-starter

Tech-savvy

Discretion with sensitive data

Judgment and triage

Tools

Practice management system

EMR

Job description

ClearDesk is seeking an Executive Assistant to support a busy medical practice from a remote, Philippines-based team. You will triage calls, manage calendars, handle patient communications, and document processes to keep every day running smoothly for patients and providers.

You should be a proactive self-starter with excellent English, strong judgment, and comfort using a practice management system and EMR.