Remote Logistics Implementation Lead

Compliant Business Processing Philippines, Inc.; Mandaluyong; On-site; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

Permanent WFH

HMO

Life Insurance

Internet allowance

PC provided

Night differential

Other allowances

Job summary

Compliant Business Processing Philippines, Inc. is seeking an Implementation Manager to oversee client product demands, develop project plans, and ensure timely and budget-compliant implementations.

You will coordinate cross-functional teams, design metrics, train staff on freight forwarding fundamentals, and report progress to senior management. The role includes offshore process transitions and rotating shifts.

Qualifications

• Bachelor’s degree with 3–5 years in related field.
• Experience with CargoWise One is an advantage.
• Freight-forwarding/logistics experience is required.
• Strong communication, negotiation, and problem-solving skills.
• Willing to work in rotating shifts, holidays, and weekends.

Responsibilities

• Lead implementation of new accounts across waves, coordinating client and CBP staff.
• Manage cross-department project teams to ensure service launches are operationally ready.
• Design metrics and status reports to monitor progress against milestones.
• Develop SOPs and training materials for freight forwarding processes.
• Train onboarded staff on freight forwarding fundamentals and email etiquette.
• Coordinate project tracking and status reporting to stakeholders, including Senior Management.
• Support offshore transition of business processes with the Client Manager.

Skills

Communication

Negotiation

Organizational skills

Time management

Interpersonal skills

Education

Bachelor's degree

Tools

CargoWise One

Job description

Compliant Business Processing Philippines, Inc. is seeking an Implementation Manager to oversee client product demands, develop project plans, and ensure timely and budget-compliant implementations.

You will coordinate cross-functional teams, design metrics, train staff on freight forwarding fundamentals, and report progress to senior management. The role includes offshore process transitions and rotating shifts.