Remote Logistics Customer Support Specialist

Limitlessli; Manila; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Remote work from home

Job summary

Limitlessli is hiring a Customer Service Representative to support its logistics and distribution operations from home. You will handle orders, inquiries, and issue resolution while coordinating with drivers and warehouses to ensure timely deliveries and accurate data in our systems.

This remote role follows US EST hours and requires strong communication, organization, and a proactive, customer-focused mindset to thrive in a fast-paced environment.

Qualifications

• Strong communication skills and a customer-first mindset.
• Experience in customer service, order management, or logistics is preferred.
• Ability to handle high volumes of inquiries via phone and email.

Responsibilities

• Serve as primary contact for customers via phone, email, and other channels.
• Assist customers with placing, modifying, tracking, or canceling orders; provide timely updates.
• Coordinate with drivers, warehouse teams, and internal departments to resolve delivery issues and ensure data accuracy.

Skills

Excellent communication

Written communication

CRM systems

Order management

Problem solving

Multitasking

Tools

CRM software

ERP systems

Job description

Limitlessli is hiring a Customer Service Representative to support its logistics and distribution operations from home. You will handle orders, inquiries, and issue resolution while coordinating with drivers and warehouses to ensure timely deliveries and accurate data in our systems.

This remote role follows US EST hours and requires strong communication, organization, and a proactive, customer-focused mindset to thrive in a fast-paced environment.