Logistics Back Office Specialist: Data & Customer Support

Premier LLC; Philippines; On-site; PHP 279,000 - 390,600; Full time

Job summary

Premier LLC is seeking a Back Office Contact Center Agent for Logistics to support front-line operations. The role involves accurately processing orders, managing shipment documentation, and resolving backend queries to enhance customer satisfaction.

The ideal candidate should possess strong analytical skills, be detail-oriented, and proficient in Excel, facilitating smooth operations and compliance with audit activities.

Qualifications

• Strong proficiency in Microsoft Excel, including advanced functions.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.

Responsibilities

• Process and update logistics and shipment-related data accurately.
• Handle customer and vendor inquiries via email or backend communication.
• Use advanced Excel functions to analyze data and generate reports.

Skills

Proficiency in Microsoft Excel

Strong organizational skills

Written and verbal communication skills

Ability to multitask

Job description

Premier LLC is seeking a Back Office Contact Center Agent for Logistics to support front-line operations. The role involves accurately processing orders, managing shipment documentation, and resolving backend queries to enhance customer satisfaction.

The ideal candidate should possess strong analytical skills, be detail-oriented, and proficient in Excel, facilitating smooth operations and compliance with audit activities.