Remote LATAM Bilingual Insurance Assistant

World-Class Assistants & Global Support (WAGS); Mexico; On-site; MXN 117,000 - 280,000; Full time

Benefits offered by this job

40 hours per week

Remote LATAM

Long-term opportunity

Professional growth

Job summary

WAGS – World-Class Assistants & Global Support is hiring bilingual Insurance Virtual Assistants located throughout Latin America (LATAM) to support U.S.-based agencies and insurers. This is a 100% remote, full-time role with 40 hours per week, Monday–Friday.

Ideal candidates have hands-on Home/Auto/P&C or Commercial insurance experience, plus strong English and Spanish, and the ability to work independently from a quiet home workspace with a reliable computer and high-speed internet.

Qualifications

• Fluent English and Spanish required for professional communication.
• Experience with U.S.-based insurance agencies or carriers is essential.
• Hands-on insurance servicing experience (quotes, policy changes, renewals, COIs).
• Direct experience with Home, Auto, Property & Casualty, or Commercial Insurance is required.

Responsibilities

• Provide professional customer service to insurance clients.
• Process policy changes and endorsements.
• Handle mortgagee and lienholder changes.
• Prepare and process Certificates of Insurance (COIs).
• Assist with policy renewals and billing questions.
• Collect information for quotes and run quotes in rating systems.
• Communicate with carriers regarding servicing requests and follow-ups.
• Support Home, Auto, Property & Casualty, or Commercial insurance accounts.

Skills

Fluent English

Fluent Spanish

Insurance servicing

US agency experience

Home/Auto/P&C/Commercial

Endorsements & quotes

Attention to detail

Independent from home

Reliable computer

High-speed internet

Quiet home workspace

40 hrs/week availability

Latin America residence

Job description

WAGS – World-Class Assistants & Global Support is hiring bilingual Insurance Virtual Assistants located throughout Latin America (LATAM) to support U.S.-based agencies and insurers. This is a 100% remote, full-time role with 40 hours per week, Monday–Friday.

Ideal candidates have hands-on Home/Auto/P&C or Commercial insurance experience, plus strong English and Spanish, and the ability to work independently from a quiet home workspace with a reliable computer and high-speed internet.