Remote Insurance CSR for Personal & Commercial Lines

OurAssistants; Manila; Remote; PHP 2,157,829 - 3,082,614; Full time

Job summary

OurAssistants is looking for a proactive Customer Service Representative (CSR) to join our team, primarily focusing on Personal & Commercial Lines insurance. This role involves responding to insured inquiries, providing policy support, and ensuring accurate documentation.

The ideal candidate will have strong written English skills and excellent organizational abilities, thriving in a work-from-home setting during US business hours. This is a full-time position that emphasizes attention to detail and customer service excellence.

Qualifications

• Experience in Personal & Commercial Lines (P&C) insurance is preferred.
• Proficient in written English communication.
• Strong organizational and multitasking skills required.

Responsibilities

• Respond to insured inquiries via email.
• Provide policy-related guidance and support.
• Manage correspondence and follow-ups.

Skills

Insurance industry experience (P&C)

Strong written English communication skills

Excellent organizational and multitasking abilities

Ability to work independently

Customer service-oriented

Job description

OurAssistants is looking for a proactive Customer Service Representative (CSR) to join our team, primarily focusing on Personal & Commercial Lines insurance. This role involves responding to insured inquiries, providing policy support, and ensuring accurate documentation.

The ideal candidate will have strong written English skills and excellent organizational abilities, thriving in a work-from-home setting during US business hours. This is a full-time position that emphasizes attention to detail and customer service excellence.