US Insurance Support Specialist (Virtual)

Office Beacon LLC; Central Luzon; Hybrid; PHP 1,133,000 - 2,014,000; Full time

Benefits offered by this job

Flexible schedule

Remote work optional

Night shifts when required

Job summary

Office Beacon LLC is seeking an Insurance Virtual Assistant to support U.S.-based insurance agencies with back-office tasks, policy servicing, and quoting across Personal Lines and Commercial Lines. This remote/hybrid role requires attention to detail and professional communication with U.S.

clients. The ideal candidate will handle documentation, billing support, and follow-ups while adapting to varying client schedules, including possible night shifts.

Qualifications

• 1+ year experience in insurance support or similar environment.
• Strong written and verbal English communication.
• Experience with Microsoft Outlook, Word, and Excel.

Responsibilities

• Support U.S. insurance agency operations and back-office activities.
• Enter and update customer, policy, and account information in an Agency Management System.
• Assist with Personal Lines and Commercial Lines quoting.
• Gather and review information for carrier submissions.
• Prepare applications, supplemental forms, and insurance documentation.
• Process policy servicing requests, endorsements, and policy changes.
• Assist with renewal preparation, remarketing, and coverage comparisons.
• Issue Certificates of Insurance and Auto ID Cards when authorized.
• Monitor emails, work queues, and follow-ups.
• Communicate professionally with agents, carriers, clients, prospects, and internal teams.

Skills

English communication

Multitasking

Independent work

Remote collaboration

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Agency Management System

Job description

Office Beacon LLC is seeking an Insurance Virtual Assistant to support U.S.-based insurance agencies with back-office tasks, policy servicing, and quoting across Personal Lines and Commercial Lines. This remote/hybrid role requires attention to detail and professional communication with U.S.

clients. The ideal candidate will handle documentation, billing support, and follow-ups while adapting to varying client schedules, including possible night shifts.