Remote IT Documentation Architect

My Amazon Guy; Philippines; On-site; PHP 2,633,000 - 4,138,000; Full time

Benefits offered by this job

Permanent work-from-home setup

EST work hours, Mon-Fri

MAG School access

Career development opportunities

Job summary

My Amazon Guy is seeking an IT Documentation Specialist to create, update, and maintain documentation for IT systems and processes. You will write SOPs, design flow charts, and ensure accuracy and compliance as the primary technical resource for updates to documentation.

The role supports a remote, 40-hour week with EST working hours and access to MAG School courses. A bachelor’s degree in IT/CS and strong communication skills are required.

Qualifications

• Bachelor's degree in IT, computer science, or related field.
• Exceptional written and verbal communication required.
• Ability to understand and write technical documents.

Responsibilities

• Identify the need for, and create documents related to IT systems and processes.
• Document IT processes such as business requirements, design reviews, system setup, configuration, user access, and security.
• Write SOPs to ensure processes are well documented.
• Create flow charts and other visuals to improve readability.
• Review and monitor documentation for accuracy and changes as needed.
• Respond promptly to requests for updates or new documents.
• Stay up to date on IT system processes and trends.

Skills

Written communication

Verbal communication

Technical writing

Multitasking

IT systems knowledge

Microsoft Office

G Suite

Security awareness

Problem solving

Education

Bachelor's degree in IT/CS

Tools

Microsoft Office

G Suite

Job description

My Amazon Guy is seeking an IT Documentation Specialist to create, update, and maintain documentation for IT systems and processes. You will write SOPs, design flow charts, and ensure accuracy and compliance as the primary technical resource for updates to documentation.

The role supports a remote, 40-hour week with EST working hours and access to MAG School courses. A bachelor’s degree in IT/CS and strong communication skills are required.