Remote SOPs & Operations Documentation Specialist

Booth and Partners; Makati; Remote; PHP 3,752,000 - 5,629,000; Full time

Job summary

Booth and Partners is seeking a Process Documentation & Operations Specialist to formalize, document, and continuously improve internal workflows. The role emphasizes SOP creation, visual process diagrams, and training materials while handling daily operational tasks.

This full-time contractor position is remote, aligned to U.S. Mountain Time, and focuses on knowledge management, onboarding, client intake, billing support, and governance.

Qualifications

• 5+ years of experience in legal administration or professional services operations.
• Proven ability to translate complex workflows into clear SOPs.
• Experience mapping processes with tools like Visio.
• Proficiency with Microsoft 365 (SharePoint, OneNote, Power Automate).

Responsibilities

• Draft and standardize SOPs with scope, audience, version control, and approvals.
• Map workflows visually and create training materials.
• Maintain process libraries in SharePoint and OneNote.
• Support onboarding and training with structured guides.
• Handle intake, billing support, and operational reporting.

Skills

Legal administration

Operations

Documentation

SOP writing

Process coordination

Training development

Process mapping

Tools

Visio

SharePoint

OneNote

Power Automate

Clio Manage

Job description

Booth and Partners is seeking a Process Documentation & Operations Specialist to formalize, document, and continuously improve internal workflows. The role emphasizes SOP creation, visual process diagrams, and training materials while handling daily operational tasks.

This full-time contractor position is remote, aligned to U.S. Mountain Time, and focuses on knowledge management, onboarding, client intake, billing support, and governance.