IT Managed Services Specialist- Senior

Bizsolv Asia, MPC.; Pampanga; On-site; PHP 390,600 - 613,800; Full time

Job summary

A leading IT solutions company in Pampanga seeks a Technical Documentation Lead. The role involves writing technical documents, implementing IT tasks, and overseeing governance activities. Candidates should have a bachelor's degree in computer science and 3-5 years of relevant experience. Strong leadership and communication skills are essential for success in this position.

Qualifications

• Bachelor's degree in computer science or related field.
• 3-5 years of relevant experience in team lead/Senior or Specialist.

Responsibilities

• Continuously write technical documentation and other IT artifacts.
• Implement all IT tasks of Ground & Back Office Technology Services.
• Determine areas of opportunity for IT operations and improve.

Skills

Strong leadership

Project management

Technical expertise in software development

Excellent communicator

Problem solver

Team player

Education

Bachelor's degree in computer science or related field

Job description

Job Description

• Continuously and consistently write technical documentation, job aids, troubleshooting guides, and other IT artifacts as part of Knowledge Management.
• Responsible for implementing all IT tasks of Ground & Back Office Technology Services.
• Determine areas of opportunity for the IT operations and execute on the appropriate steps to improve on them.
• Lead periodic maintenance activities, implement various IT changes, and fulfill IT
• Respond to various IT Governance activities including Governance Reviews on server rooms, meeting rooms and other device compliance activities.
• Educational Qualifications: Bachelor\'s degree in computer science or related field.
• Experience Level: 3-5 years of relevant experience in team lead/Senior or Specialist.
• Skills and Competencies: Strong leadership, project management, and technical expertise in software development.
• Qualities and Traits: Excellent communicator, problem solver, and team player.

Working Location

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